Job Details

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Job Description	Title: Operations Manager Location: Ottawa, Ontario Salary- $115-129,000 + Bonus Benefits- Full Benefit Package Available Objective : Efficiently manage Pharmacy operations including managing staff, budgets, and equipment to deliver effective pharmaceutical care, maximize dispensary profitability, and productivity. Duties: Pharmacy Operations: · Ensure staff present a professional image and provide friendly customer service to foster relationship building. · Ensure prescriptions are processed using the triple check method and in accordance with professional and legal requirements. · Ensure proper storage and security of pharmaceuticals. · Ensure narcotics and controlled drugs are properly received and recorded. · Minimize medication incidents according to company policies and procedures. In the event of any incident, ensure proper documentation and follow-up. · Maintain inventory to achieve projected inventory turns. · Ensure staff participates in appropriate training programs and encourage them to share their learning with other team members. · Ensure professional profiles for all patients are complete and receive an on-going maintenance in a timely manner. · Ensure patient confidentiality and privacy are protected. Administration: · Ensure all staff members perform their job duties within satisfactory levels. · Assist in setting performance goals for the operation. · Provide on-going staff guidance and training/development. · Ensure staff understand and adhere to company policies and, if necessary, take appropriate action for any violations. · Conduct regular team staff meetings to improve performance. · Conduct staff performance reviews in consultation with the Human Resources Department. · Ensure timely and accurate completion of billings and reporting. · Review operations and performance indicators. · Ensure maintenance of a proper work environment and office security. · Maintain a good working relationship with other departments and members of the management team. Inventory and Record Keeping: · Maintain adequate inventory levels of all pharmaceuticals utilizing inventory control systems to guard against “out of stocks” or “overstocks”. · Work to maximize gross margins. · Ensure pricing of pharmaceuticals. · Monitor expired inventory and ensure proper handling of these items to minimize financial loss. · Ensure invoices/packing slips are checked prior to forward KNOWLEDGE AND SKILLS REQUIRED Ontario Pharmacist license in good standing Three years of retail, hospital, or long-term care pharmacy experience Three years of management or supervisory experience. Effective written and verbal communication skills Excellent interpersonal and customer service skills Excellent organizational and multi-tasking skills Ability to delegate responsibility Team player and Leadership skills Bilingual skills are a definite asset
Must screen for requirements
Special Notes	Must be fully licensed pharmacist is one of the requirements